All tickets are paid for upon reservation. We do not hold tickets. Online and telephone reservations must be paid by MasterCard or Visa. In-person reservations may be paid by MasterCard, Visa, cash or check. The charge is processed at the time of the sale.
ALL TICKETS ARE NON-REFUNDABLE.
Ticket exchanges MAY be possible with 24-hour notice. Note that exchanges are likely limited to specific performances. Contact the box office if an exchange is needed and, if possible, it will be granted.
Tickets not picked up in advance will be held until curtain at which time they will be given to the House Manager for late arrival.
Theatergoers who arrive late will be seated at the rear of the house, if possible, until intermission.
Once a show has started, the theatre reserves the right NOT to sell tickets to that performance.
Tickets that are not picked up are considered used and replacement tickets will not be issued.
Cell phones and other electronic devices are to be turned off during our shows. Glaring screens are a distraction to the actors and fellow audience members.
The seating policy requires that ALL persons have a ticket to attend an event, no matter their age.
Town Theatre strongly recommends that children under the age of 2 NOT be brought to the theatre.
Strollers, car seats and baby baskets are not allowed inside the auditorium. Small booster seats are permissible.
Crying or disruptive children need to be taken to the lobby immediately.
Town Theatre is not responsible for shows that are canceled due to acts of God.